THINGS TO KNOW

CONFERENCE

Conference Sites Cannot Be Reused.

• New conference sites need to be requested every year.

Conference Request Forms Cannot Be Reused

• Do not update your old or desk-rejected site request form as it will not be seen.
  Submit a new site request form with the correct information.

Conference Resolution

• CMT's decision to create your conference site or not is visible in the Chair Note link of your request page of your Author Console.

Conference External Website Requires CMT Acknowledgment

• The CMT acknowledgment must be visible in your external website.

CONFERENCE TIMELINE ACTIVITIES MANAGEMENT

Timeline Activities

• Do not enable all 'Timeline Activities' at once. Only enable those activities needed for your current phase or there may be unwanted data visibility.

Submissions

• The chairs must enable 'Paper Submission' and 'Edit Submission' timeline activities with proper future dates in order for authors to submit papers. It is not automatic.

Assignments

• Inviting Reviewers and assigning Reviewers are two different things.

  • Invite: Use this to invite people outside of CMT or the Conference, or those within the Conference but without the Reviewer role. Their accepting the invitation will give them the Reviewer role within the Conference, ready to be assigned papers. Do not invite EXISTING Reviewers within the Conference.

  • Assign: This is to assign papers to Reviewers already in your Reviewer list.

• If a user is not getting the invitation nor assignment emails, have them ask their university or workplace to whitelist '**@msr-cmt.org**' to ensure receiving them.

Guides

• The Timline Activities/Deadlines page has all the necessary Chair Help Guides for each conference activity. Just hover your mouse over the activity and the 'Help' button will appear.

• The Workflow Management page has all the Chair Help Guides in one page per task.

• Clicking "Clear All Filters" in the Chair Console will remove any filtering and make all rows visible.

LOGIN AND ACCOUNTS

Update Your Browser

• Most login issues are likely caused by having an non-current browser. This cannot be stressed enough. Having a current browser will mitigate most account-registration/login/profile-modification issues. You may also try "Incognito/Private mode" as a first troubleshooting step.

Users Are Required To Have A CMT Account

• A user must have a valid CMT account in order to be added to the conference in whatever role the chair decides.

Linking Accounts

• Linking accounts does not give you all of your conferences/papers in one spot, however there may be a workaround for your particular issue.

Deleting Accounts

• Do not delete your account to attempt to fix any issues; this will delete all associated papers and co-author data." Check the guides and FAQ. If there is no feasible solution for your issue, submit a support ticket.

Creating Accounts

• Do not create a new CMT account if you already have one. Changing a CMT account email is the best option as CMT does not provide a merged view of different accounts.

• Accounts are not conference specific. When you create a CMT account (or register for CMT) you are NOT registering for a specific conference; you are registering to use CMT for ANY conferences in which you may be interested.

Email

• If a Reviewer cannot see the conference or role, it is likely they are logging into CMT with an incorrect email. Check the email of the reviewer in the conference against the email they are using to log into CMT.

• If a conference user is not getting conference emails, have them make sure:

  1. Their profile setting does not have 'Do not have any conference email' selected.
  2. They look in their spam or junk folders.
  3. They ask their university or workplace to whitelist '@msr-cmt.org' to ensure they get conference emails.

CHEAT SHEETS

• The cheat sheets are quick, helpful guides if you just need a list of some settings at-a-glance.